Jan 15 (Reuters) - Microsoft ( MSFT ) on Wednesday
rolled out a chat service allowing businesses to use on-demand
AI agents for routine tasks, betting on the pay-as-you-go model
to drive up the adoption of the technology.
The free service, Copilot Chat, which uses OpenAI's GPT-4,
lets users create AI agents using natural languages such as
English and Mandarin for tasks such as market research, writing
strategy documents and preparing for meetings.
However, features including summarizing and transcribing
Teams calls and creating PowerPoint slides require a $30 monthly
Microsoft ( MSFT ) 365 Copilot subscription.
Microsoft ( MSFT ), like other big technology companies, is under
pressure to show returns on its hefty investments in AI, as the
software giant is set to spend about $80 billion during its
current fiscal year on data centers and AI infrastructure.
After a Gartner report last year raised doubts about
Copilot's adoption, Microsoft ( MSFT ) has been pushing its uptake.
In November, Microsoft ( MSFT ) began allowing customers to create
autonomous agents requiring minimal human intervention, a
strategy which some analysts say could offer tech companies a
simpler path to monetization.