This incident marks the latest in a series of setbacks for Boeing, whose reputation as the leading American aircraft manufacturer has been tarnished by a string of manufacturing flaws. These flaws have prompted some airlines to defer aircraft purchases or opt for its European competitor, Airbus.
In an email to employees, Stan Deal, President and CEO of Boeing Commercial Airplanes, emphasized the company's commitment to addressing these issues: "Our team is also taking a hard look at our quality practices in our factories and across our production system."
Furthermore, Boeing plans to involve airline customers and independent inspectors to examine the aircraft as needed, Deal noted.
Following this incident, the Federal Aviation Administration (FAA) announced plans to investigate whether the manufacturer failed to ensure the safety and compliance of the fuselage panel that blew off, in accordance with the approved design.
The National Transportation Safety Board is focusing its investigation on the plugs used to fill spots for extra doors on Boeing 737 Max 9 jetliners, where such exits are not required for safety reasons.
Following the second crash, Max 8 and Max 9 planes were grounded worldwide for nearly two years. Since then, various manufacturing flaws have intermittently delayed deliveries of Max jets and the larger Boeing 787 aircraft. Just last month, the company requested airlines to inspect their Max jets for a loose bolt in the rudder-control system.
Stay informed on the latest trends, issues, and executives shaping corporate finance by subscribing to the CFO Daily newsletter. Sign up for free.