LOS ANGELES, Dec 2 (Reuters) - The weak demand
bedeviling package delivery companies like United Parcel Service ( UPS )
and FedEx ( FDX ) promises to be great news for online
U.S. shoppers who want quick, on-time holiday gift delivery.
Barring an unexpected surge in online gift buying due to
severe winter storms, major delivery firms are well-positioned
for on-time delivery performance to approach 100%, said Satish
Jindel, founder of shipping consultancy ShipMatrix.
"As long as the weather holds up and people are able to go
to stores, the parcel carriers should have no trouble handling
the volume," said Jindel, who added that in-store shopping also
reduces the likelihood of generating returns, another source of
holiday package shipments.
UPS, FedEx ( FDX ) and other delivery firms will handle nearly 2.2
billion deliveries and returns between Thanksgiving and New
Year's Eve, said Jindel, who helped found the delivery firm that
became FedEx Ground.
Those delivery firms have been battling stubbornly soft
demand since the early COVID-19 pandemic's e-commerce bubble
deflated in 2022. Their top customers include major retailers
like Amazon.com ( AMZN ), Walmart ( WMT ), Target ( TGT ) and
Macy's.
The peak holiday season that typically stretches from
Thanksgiving to Christmas is high-stakes for delivery companies
that can see daily package volumes double, and for retailers
that can reap more than half of their annual revenue during the
period.
The package carriers have plenty of capacity to manage this
year's holiday rush. They are prepared to handle 120 million
parcels per day during the peak holiday season, while demand is
estimated to be just 106 million packages per day, according to
ShipMatrix.
Expectations for overall holiday retail sales also are muted
as higher prices for housing, food and other necessities strain
personal budgets. Consulting and accounting firm Deloitte
estimated that retailers could notch their slowest holiday sales
growth since 2018. And, shoppers are returning to pre-pandemic
in-store shopping habits.
There are fewer days for holiday shopping and delivery this
year because Thanksgiving falls later in November than usual.
While that gives delivery firms less time to get gifts to
doorsteps before Christmas, the time crunch also could mean that
more people buy gifts in stores to be certain they have
purchases safely in hand.
UPS CEO Carol Tome in October said the company's retail
customers have tempered forecasts for the number of holiday
packages they'll hand to the carrier for delivery because the
shortened shopping season could translate into more in-store
versus online purchasing this year.
Any major storms that hit in mid- to late December could
delay gift deliveries and keep shoppers away from malls and
other retail centers. That could spark a last-minute surge in
demand for e-commerce deliveries, which could collide with
flight delays, road closures and treacherous driving conditions
that impede deliveries, experts said.